SpotHero fosters a culture of innovation and creativity by encouraging team members to think outside the box and contribute their ideas, with the understanding that colleagues will collaboratively explore their potential. This empowered environment ensures that ideas are never shelved due to fear. Additionally, several practices reinforce this approach and help create space for continued curiosity and collaboration. One example is the Engineering team's retrospective sessions, where they discuss projects, successes, shortcomings, and the reasons behind them. These sessions provide a valuable platform to analyze decisions, explore new solutions based on learning, and document mistakes for collective improvement.