With company and hiring policies frequently changing, Phenom immediately built specific features to help our customers—and made them available at no extra cost—including:
* FAQ Page Template: Customers can quickly deploy a COVID-19 Frequently Asked Questions (FAQ) page on their career site, which includes pre-populated questions that can be customized to support site visitors and explain how their company is responding to the pandemic. Self-service FAQ pages provide job seekers with quick and relevant information as a company’s situation changes—reducing the need for HR teams to manually answer inquiries.
* Notification Bar: Customers can easily create, edit, and publish a site-wide banner that includes text and a link to elevate recent updates, changes, or critical notifications regarding their company’s response to COVID-19.
* Chatbot COVID-19 Responses: Updated options and conversation flows have been built for Phenom Bot to help job seekers quickly discover a company’s response to COVID-19 and ask questions.
* COVID-19 Message Templates: Fill-in-the-blank email and SMS message templates enable recruiters to quickly share updates with candidates.
* Virtual Events: Support for online events is now available and incorporates video conferencing tools like Zoom.
* Wellness Resources: A collection of tools and best practices help employees be more mindful, productive, and efficient in a remote working environment.
